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From: Lucy from Cochlear <concierge_ausnz@cochlear.com>
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Reply-To: <concierge_ausnz@cochlear.com>
Date: Sun, 4 Jun 2017 01:30:04 -0500 (CDT)
To: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Subject: Here is the information you requested
Date: Sun, 4 Jun 2017 01:30:04 -0500 (CDT)
To: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Subject: Here is the information you requested
Thank you for requesting information about Cochlear implants.
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Copyright © 2017 Cochlear Ltd.
All rights reserved.
This email was sent to ramrajah@optusnet.com.au. If you no longer wish to receive these emails you may unsubscribe at any time.
All rights reserved.
This email was sent to ramrajah@optusnet.com.au. If you no longer wish to receive these emails you may unsubscribe at any time.
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From: Ram Krishnaswamy [mailto:ramrajah@optusnet.com.au]
Sent: Sunday, 4 June 2017 10:59 PM
To: AU/NZ Cochlear Concierge Team <concierge_ausnz@cochlear.com>
Cc: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Subject: Re: Here is the information you requested
Sent: Sunday, 4 June 2017 10:59 PM
To: AU/NZ Cochlear Concierge Team <concierge_ausnz@cochlear.com>
Cc: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Subject: Re: Here is the information you requested
Hi Lucy,
thank you for the info on Cochlear implants.
I have always assumed these implants are for people born deaf. Now I know how wrong I was.
I have a unique problem.
I have had Ottosclerosis in my right ear since 1976 and also Tinnitus. But no sensory hearing loss then. So I managed.
At age 70 my hearing in the right ear is down nearly 85 to 90% and I suffered a Brain stem stroke in year 2000 caused by the dissection of the right vertebral artery that affected the pica region and had severe ear ache in the right ear for weeks and this raised the Tinnitus level.
This year for reasons unknown my Vit B12 dropped drastically and the Tinnitus has become unbearable. I am so deaf in the right ear that even with a digital hearing aid I am unable to raise the hearing level in my right ear enough to mask the tinnitus with external sound waves.
I dont care if I cannot hear at all in my right ear but I would be delighted if a Cochlear implant will get rid of my tinnitus that is driving me mad.
Ram
Ps: Due to my bad hearing I prefer not to take phone calls as I will miss out badly.
My left ear too is now down about 35dB
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From: APAC Support ANZ <anz.support@cochlear.com>
Date: Mon, 5 Jun 2017 01:05:59 +0000
To: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Cc: AU/NZ Cochlear Concierge Team <concierge_ausnz@cochlear.com>
Subject: RE: Here is the information you requested
Hello,
First of all, I am sorry to hear that you’re dealing with tinnitus. We speak with many candidates who report debilitating tinnitus.
Firstly, I’d like to recommend that you find a clinic that specialises in Baha and Cochlear Implants. You can go on our website and search for clinics in your area under our “Find A Clinic” function. Click Here to be taken to that page.
Secondly, book an appointment with your chosen clinic from the above step. Because you have a few different things going on (i.e., otosclerosis, tinnitus, stroke), the audiologist and ENT are most suitable to guide you towards best options. They may suggest a cochlear implant, or they may have other suggestions as well.
If you have any further questions, please do not hesitate to get in contact with our Concierge Service, as we’re here to help!
Best wishes,
Jenny Heriot, Au.D.
Clinical Associate
Cochlear Limited (Asia Pacific)
1 University Avenue Macquarie University NSW 2109 AUSTRALIA
www.cochlear.com/au/ChooseCochlearA+
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From: CochlearLimited <concierge_ausnz@cochlear.com>
Reply-To: <concierge_ausnz@cochlear.com>
Date: Tue, 6 Jun 2017 01:30:02 -0500 (CDT)
To: Ram Krishnaswamy <ramrajah@optusnet.com.au>
Subject: Cochlear hearing solutions – do you have any questions?
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